Shipping & Returns
Shipping Information
Orders placed before 1:15 pm MT will typically ship the same day (Mon-Fri). Orders placed after that time typically ship the next business day (Mon-Fri).
Please note: During periods of high order volume, processing and shipping your order may take 1-3 business days.
We apologize for any inconvenience. We do not offer same-day or Saturday delivery, and multiple orders cannot be combined into a single shipment.
You may cancel a standard order at any time as long as it has not yet been shipped.
Orders placed with expedited shipping cannot be canceled.
Shipping Rates:
Alaska, Hawaii, and US Territories & Possessions
Flat Rate USPS Priority Mail $15.00
APO/FPO/DPO
Orders $0.01 - $149.00 - USPS Priority Mail - $9.00
Orders $150 and up – USPS Priority Mail – FREE
CONUS
Expedited Service - 2nd Day Air - $35.00
(For same-day expedited shipping, orders must be received before 1:15 pm MT)
Expedited Service - Overnight - $70.00
(For same-day expedited shipping, orders must be received before 1:15 pm MT)
Standard Ground Service – Orders $0.01 to $14.99 - $4.00
Standard Ground Service – Orders $15.00 to $30.99 - $8.00
Standard Ground Service – Orders $31.00 to $149.99 – $13.00
Standard Ground Service – Orders $150.00 and up – FREE
International Shipping
International Connect Plus Standard – Orders $0.01 - $14.99 - $7.00
International Connect Plus Standard – Orders $15.00 - $30.99 - $12.00
International Connect Plus Standard – Orders $31.00 - $99.99 - $25.00
International Connect Plus Standard – Orders $100.00 - $399.99 - $45.00
International Connect Plus Standard - Orders $400.00 and up - $60.00
Duties/Taxes for all International Shipments are the responsibility of the customer.
🚫 Spyderco is currently unable to ship orders to the following provinces/countries. We apologize for any inconvenience and appreciate your understanding: Quebec, Belarus, Russia, Ukraine
Returns and Refunds
Return requests must be made within 30 days of delivery. All returns require a Return Authorization (RA) to be processed. Please contact the Spyderco Factory Outlet (SFO) at 800/828-1925, extension 1 (or 303/279-8383, extension 1) to obtain your Return Authorization (RA) before returning any product.
All returns must be received in original condition. We do not accept returns of used merchandise. Returns may incur a restocking fee of 20% and freight charges both ways.
Refunds are issued as a credit to the original payment method used at the time of purchase. For security and verification purposes, we may require you to provide the full credit card number in order to process your refund.
Returns and Refunds for Wholesale Customers:
Please get in touch with your Wholesale Sales Representative for additional information and to obtain a Return Authorization (RA).
