EXTREMELY disappointed with Spyderco. Update: Resolved!
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EXTREMELY disappointed with Spyderco. Update: Resolved!
Just got my $400 premium mystery box today and I did not get one single “premium” knife. The total of the four knives I received isn’t even $250. This has to be a mistake right? This is leaving such a bad taste in my mouth as I feel ripped off. Should I call customer service Monday?
https://postimg.cc/RJVsb3xt
https://postimg.cc/RJVsb3xt
Last edited by ramblinwreck on Mon Dec 11, 2023 11:05 am, edited 4 times in total.
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Re: EXTREMELY disappointed into Spyderco
Pic added
Last edited by ramblinwreck on Sat Dec 09, 2023 11:44 am, edited 1 time in total.
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Re: EXTREMELY disappointed into Spyderco
I’m so mad now that I’m causing double posts instead of an edit
Last edited by ramblinwreck on Sat Dec 09, 2023 11:45 am, edited 1 time in total.
- ChrisinHove
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Re: EXTREMELY disappointed into Spyderco
It looks like someone put the box in the wrong pile …
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Re: EXTREMELY disappointed into Spyderco
There’s no returns but hopefully they can make it right.
Re: EXTREMELY disappointed into Spyderco
Yes, you should contact their customer service. They always make good on stuff like that, it's not in their interest to rip off people, I'm sure they'll be able to sort that out with you.
Sorry you got such an unpleasant surprise when opening the box though
Sorry you got such an unpleasant surprise when opening the box though
In the collection : Lots of different steels, in lots of different (and same) Spydercos.
Robin. Finally made an IG : ramo_knives
MNOSD member 004* aka Mr. N5s
Robin. Finally made an IG : ramo_knives
MNOSD member 004* aka Mr. N5s
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Re: EXTREMELY disappointed into Spyderco
Man, what a letdown. I’m sure they will make it right. It’s an obvious mistake.Ramonade wrote: ↑Sat Dec 09, 2023 11:52 amYes, you should contact their customer service. They always make good on stuff like that, it's not in their interest to rip off people, I'm sure they'll be able to sort that out with you.
Sorry you got such an unpleasant surprise when opening the box though
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Re: EXTREMELY disappointed into Spyderco
Yeah man, that's just a big mistake- has to be
I'll bet they go above and beyond to make it right..
I'll bet they go above and beyond to make it right..
- WilliamMunny
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Re: EXTREMELY disappointed with Spyderco
That does suck, just call on Monday and they should take care of you.
On the good side maybe the $400 box you should have got is now coming to my house on Tuesday and I only paid $250 for the basic box.
On the good side maybe the $400 box you should have got is now coming to my house on Tuesday and I only paid $250 for the basic box.
Endura AUS-8, Manix 2 S30V, Alcyone BD1N, PM2 Micarta Cruwear, Native 5 Maxamet (2nd), Para 3 Maxamet (2nd), Magnacut Mule, Z-Wear Mule, BBB 15V Manix 2, REC PM3 10V Satin, Dragonfly Salt 2, GB2 M4.
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Re: EXTREMELY disappointed with Spyderco
Hehehehe......your bad!WilliamMunny wrote: ↑Sat Dec 09, 2023 12:14 pmThat does suck, just call on Monday and they should take care of you.
On the good side maybe the $400 box you should have got is now coming to my house on Tuesday and I only paid $250 for the basic box.
- WilliamMunny
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Re: EXTREMELY disappointed with Spyderco
Just hopefully trying to make some people laugh. My luck I will end up with two vg10 FRN knives and a kitchen knife.MacLaren wrote: ↑Sat Dec 09, 2023 12:16 pmHehehehe......your bad!WilliamMunny wrote: ↑Sat Dec 09, 2023 12:14 pmThat does suck, just call on Monday and they should take care of you.
On the good side maybe the $400 box you should have got is now coming to my house on Tuesday and I only paid $250 for the basic box.
Endura AUS-8, Manix 2 S30V, Alcyone BD1N, PM2 Micarta Cruwear, Native 5 Maxamet (2nd), Para 3 Maxamet (2nd), Magnacut Mule, Z-Wear Mule, BBB 15V Manix 2, REC PM3 10V Satin, Dragonfly Salt 2, GB2 M4.
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Re: EXTREMELY disappointed with Spyderco
That's right, knock on that wood brotherWilliamMunny wrote: ↑Sat Dec 09, 2023 12:34 pmJust hopefully trying to make some people laugh. My luck I will end up with two vg10 FRN knives and a kitchen knife.MacLaren wrote: ↑Sat Dec 09, 2023 12:16 pmHehehehe......your bad!WilliamMunny wrote: ↑Sat Dec 09, 2023 12:14 pmThat does suck, just call on Monday and they should take care of you.
On the good side maybe the $400 box you should have got is now coming to my house on Tuesday and I only paid $250 for the basic box.
Nah, I understand & you did! That was a good one
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Re: EXTREMELY disappointed with Spyderco
I appreciate your humor, but I’m still pretty bummed. Kind of ruined my weekend, tbh.WilliamMunny wrote: ↑Sat Dec 09, 2023 12:34 pmJust hopefully trying to make some people laugh. My luck I will end up with two vg10 FRN knives and a kitchen knife.MacLaren wrote: ↑Sat Dec 09, 2023 12:16 pmHehehehe......your bad!WilliamMunny wrote: ↑Sat Dec 09, 2023 12:14 pmThat does suck, just call on Monday and they should take care of you.
On the good side maybe the $400 box you should have got is now coming to my house on Tuesday and I only paid $250 for the basic box.
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Re: EXTREMELY disappointed with Spyderco
I know it did, **** if I get that weird blue knife valued at $158 in my box I will be bummed even if it does add up to $250. I am 99% sure Spyderco will make it right and take care of you on Monday.ramblinwreck wrote: ↑Sat Dec 09, 2023 2:35 pmI appreciate your humor, but I’m still pretty bummed. Kind of ruined my weekend, tbh.WilliamMunny wrote: ↑Sat Dec 09, 2023 12:34 pmJust hopefully trying to make some people laugh. My luck I will end up with two vg10 FRN knives and a kitchen knife.MacLaren wrote: ↑Sat Dec 09, 2023 12:16 pmHehehehe......your bad!WilliamMunny wrote: ↑Sat Dec 09, 2023 12:14 pmThat does suck, just call on Monday and they should take care of you.
On the good side maybe the $400 box you should have got is now coming to my house on Tuesday and I only paid $250 for the basic box.
Endura AUS-8, Manix 2 S30V, Alcyone BD1N, PM2 Micarta Cruwear, Native 5 Maxamet (2nd), Para 3 Maxamet (2nd), Magnacut Mule, Z-Wear Mule, BBB 15V Manix 2, REC PM3 10V Satin, Dragonfly Salt 2, GB2 M4.
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Re: EXTREMELY disappointed with Spyderco
I sure hope so, but I’m worried I get the “sorry sir, it’s luck of the draw” response from customer service. We will see.WilliamMunny wrote: ↑Sat Dec 09, 2023 2:57 pmI know it did, **** if I get that weird blue knife valued at $158 in my box I will be bummed even if it does add up to $250. I am 99% sure Spyderco will make it right and take care of you on Monday.ramblinwreck wrote: ↑Sat Dec 09, 2023 2:35 pmI appreciate your humor, but I’m still pretty bummed. Kind of ruined my weekend, tbh.WilliamMunny wrote: ↑Sat Dec 09, 2023 12:34 pmJust hopefully trying to make some people laugh. My luck I will end up with two vg10 FRN knives and a kitchen knife.
- The Mastiff
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Re: EXTREMELY disappointed with Spyderco
Maybe you can put off upsetting yourself until they give you the “sorry sir, it’s luck of the draw” response. I doubt they will but that is just my opinion. :)
In the mean time do some chores, go out with friends, exercise , whatever you want. You seem to want to make yourself more miserable as is.
In the mean time do some chores, go out with friends, exercise , whatever you want. You seem to want to make yourself more miserable as is.
Re: EXTREMELY disappointed into Spyderco
Also, it's a good rule of thumb to contact whoever you have the issue(whether in life or a transaction relationship) with instead of posting on the internet about it first.ramblinwreck wrote: ↑Sat Dec 09, 2023 11:53 amMan, what a letdown. I’m sure they will make it right. It’s an obvious mistake.Ramonade wrote: ↑Sat Dec 09, 2023 11:52 amYes, you should contact their customer service. They always make good on stuff like that, it's not in their interest to rip off people, I'm sure they'll be able to sort that out with you.
Sorry you got such an unpleasant surprise when opening the box though
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Re: EXTREMELY disappointed into Spyderco
Excuse me, I have every right to post my disappointment online. Don’t worry about it.tcarltonw wrote: ↑Sat Dec 09, 2023 4:39 pmAlso, it's a good rule of thumb to contact whoever you have the issue(whether in life or a transaction relationship) with instead of posting on the internet about it first.ramblinwreck wrote: ↑Sat Dec 09, 2023 11:53 amMan, what a letdown. I’m sure they will make it right. It’s an obvious mistake.Ramonade wrote: ↑Sat Dec 09, 2023 11:52 amYes, you should contact their customer service. They always make good on stuff like that, it's not in their interest to rip off people, I'm sure they'll be able to sort that out with you.
Sorry you got such an unpleasant surprise when opening the box though
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Re: EXTREMELY disappointed into Spyderco
And there in a nutshell is what is wrong with the world todayramblinwreck wrote: ↑Sat Dec 09, 2023 4:46 pm
Excuse me, I have every right to post my disappointment online. Don’t worry about it.
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Re: EXTREMELY disappointed into Spyderco
Right, because my example is totally what is wrong with the world today Instead, bash me because I clearly didn’t get what I ordered and was disappointed. You sound like the problem.yablanowitz wrote: ↑Sat Dec 09, 2023 4:51 pmAnd there in a nutshell is what is wrong with the world todayramblinwreck wrote: ↑Sat Dec 09, 2023 4:46 pm
Excuse me, I have every right to post my disappointment online. Don’t worry about it.