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Jot Warrenty Q for Spyderco Support

Posted: Tue Sep 05, 2000 12:00 am
by afee
My user name is Afee, and I'm a regular over at BF. I was directed here when the following received little to no respoce over there:

http://www.bladeforums.com/ubb/Forum52/HTML/000654.html



Should be of interest to the user-collector, and any one looking to buy older models. If spyderco could address any of my concerns, I would be greatly appreciative.



Thanks guys (in the gender neutral sence), E

Posted: Tue Sep 05, 2000 1:36 pm
by Clay Kesting
I referred Afee over here, can anyone help him out? Joyce, Vince?

Clay

Don't worry that the world might end tomorrow, in Australia it's tomorrow already.

Posted: Tue Sep 05, 2000 6:16 pm
by sal
Hi Afee. What is the question?

sal

Posted: Thu Sep 07, 2000 8:57 pm
by colecchio
The guy's locking mechanism on his Kahlsa failed. Like mine did.

He received it back from customer service with a note that said it was abused and not covered under warranty. Like the note I got.

He disagrees. As do I.

Posted: Thu Sep 07, 2000 9:53 pm
by sal
Hi. Found the thread on the bladeforums Spyderco forum. Am looking into the problem now. Spoke with Beth & Mike (good people). We'll figure something out. We don't make the model any more and there are no parts available. repairs become impossible.

We'll get back to you.

sal