Doeswhateveraspidercan wrote: ↑
Mon Oct 22, 2018 4:24 pm
DirtMcGirt wrote: ↑
Mon Oct 22, 2018 3:57 pm
None from knifecenter ever again
Never had a problem with knife center whats the story?
Check the discontinued thread at the top. They basically had a glitch and sold me two bushcraft instead of one. One backorder, one instock. Then told me no to return shipping for one. Then said they would after I said was going to dispute the duplicate charge. Then this morning called usps to intercept the packages without refunding me. My postmaster told me they received a call to pull them back from the truck this morning after it was out for delivery. They illegally refused two packages addressed to me, that I paid shipping for. It was my property. It’s very childish and uncalled for. Trevor, Tom, kaitlyn, were all extremely rude to my wife and I the entire time. Trevor also found it very funny that I was going to post about it here. Last time I ever buy from them.
Spyderco however has never been anything but great to me. Anytime I’ve ever talked to someone at spyderco, I hang up feeling 110% satisfied. I feel as though they go above and beyond to listen to, and please their customers. All that gets lost to big dealers like knifecenter and bhq. And then leaves me feeling bad. The opposite of what spyderco does.
So I think the community here needs to know when retailers treat their fellow knife nuts with such disrespect. I’ve also posted about excellent experiences, not just bad. All so that maybe a second thought will be given to supporting the smaller dealers like stnicks, REC, soonerstate, etc who offer outstanding customer service along with their product. Even if a few more dollars are spent.
And fwiw, Amex is the one who immediately refunded my money this afternoon, they stand by their customers. And will be investigating. They said it is illegal what knifecenter did. They’ve seen it before. Mostly when eBay is involved.