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Thread: Citadel safety no longer works - can I send it in?

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    Spyderco Forum Registered User Buffalohump's Avatar
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    Citadel safety no longer works - can I send it in?

    I have a Spyderco Citadel 93mm. Yesterday I noticed the safety no longer works. Can I send it in? Not sure how repairs work with autos. TIA.

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    Spyderco Forum Registered User The Deacon's Avatar
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    Quote Originally Posted by Buffalohump View Post
    I have a Spyderco Citadel 93mm. Yesterday I noticed the safety no longer works. Can I send it in? Not sure how repairs work with autos. TIA.
    As I understand it, if you're active duty military, or a LEO, no problem, just fill out the Restricted Item Return Form that came with it and send it in. If you're a private citizen, you're SOL.
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    Spyderco Forum Registered User Buffalohump's Avatar
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    SOL? As in screwed?

    Quote Originally Posted by The Deacon View Post
    As I understand it, if you're active duty military, or a LEO, no problem, just fill out the Restricted Item Return Form that came with it and send it in. If you're a private citizen, you're SOL.

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    Spyderco Forum Registered User The Deacon's Avatar
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    Quote Originally Posted by Buffalohump View Post
    SOL? As in screwed?
    Totally. AFAIK, they aren't even allowed to sell us parts.
    Paul
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  5. #5
    Spyderco Forum Registered User Buffalohump's Avatar
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    OK thanks. Its not a major issue. The safety is pretty redundant really.

    Quote Originally Posted by The Deacon View Post
    Totally. AFAIK, they aren't even allowed to sell us parts.

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    Spyderco Forum Registered User golddot370's Avatar
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    Quote Originally Posted by Buffalohump View Post
    SOL? As in screwed?
    As in (S)hit (O)ut of (L)uck
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  7. #7
    Spyderco Forum Registered User Owl45's Avatar
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    You could probably deal with the issue by going thru a vendor.
    You send it to the vendor, the vendor sends it to Spyderco for repair.

    IIRC, BladeHQ will do this for you (even if they didn't sell you the knife).
    There probably will be a small fee for processing.

  8. #8
    Spyderco Forum Registered User tonydahose's Avatar
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    is the lock just not moving? the same thing happened to mine. i noticed it when i was wiping the knife down with some tuf-cloth. i literally have only handled the knife for maybe 5 minutes and i bought it when they first came out. hopefully for spyderco it is an anomoly(sp?) and not a QC issue.
    Last edited by tonydahose; 02-25-2012 at 08:36 AM.
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  9. #9
    Spyderco Forum Registered User Buffalohump's Avatar
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    No, its the opposite, it moves too freely. Its just loose in its moorings.

    Quote Originally Posted by tonydahose View Post
    is the lock just not moving? the same thing happened to mine. i noticed it when i was wiping the knife down with some tuf-cloth. i literally have only handled the knife for maybe 5 minutes and i bought it when they first came out. hopefully for spyderco it is an anomoly(sp?) and not a QC issue.

  10. #10
    Spyderco Forum Registered User
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    Quote Originally Posted by Owl45 View Post
    You could probably deal with the issue by going thru a vendor.
    You send it to the vendor, the vendor sends it to Spyderco for repair.

    IIRC, BladeHQ will do this for you (even if they didn't sell you the knife).
    There probably will be a small fee for processing.
    This. Work with the local vendor you purchased it from. Either that, or find a friend in the force that would be wilng to help. That is if you have one.

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