Just Released! Edge Angle Guide!

[TazKristi]

Just released! This is an SFO direct item only and will be limited to one per customer.

http://spyderco.com/catalog/details.php?product=583

[Jay_Ev]

Sweet! I'm gonna get me one of those.

[The Deacon]

Eight bucks for shipping seems a bit steep, unless you're ordering other stuff.

[wec12]

Only available here?

[JNewell]

Only available here?

-->


Just released! This is an SFO direct item only and will be limited to one per customer.

http://spyderco.com/catalog/details.php?product=583

[jzmtl]

Eight bucks for shipping seems a bit steep, unless you're ordering other stuff.

15 bucks shipping for me. :(

[cosmo7809]

Cool! Think I will pick one up.







Lets hope the project is a success and goes into full production into retail stores.

[HotSoup]

This would cost me $25 USD to get, since I'm in Canada. I'll pass.

Seems like a cool trinket, but you won't really get feedback if people can't access them affordably.

I'll order one, if and when the shipping prices are adjusted.

[Monkeywrangler]

tag to follow this...

[cougar337]

I am down for 1. ~$20 for this item is worth it to me, very cool

[Blerv]

Limited run edge gauge. Never done before. Um...ya screw shipping. :p

Maybe it's being done to keep greedy eBay trolls away? I'm sure they will sell out quick enough.

[cosmo7809]

Just remembered I had a American Express 25$ gift card.


Got a Angle Guide and a pair of stickers!





I wonder how the guide is packaged..... Box, blister, um...??

[ChrisR]

I'd love to get one but why are these only available through SFO?! :( I got all excited and went through to the checkout to find that it'd be $25 shipping to me in the UK, which just seems extortionate :( Come on Spyderco - where's the fairness in that? There's a recession on and plenty of us would like to get ourselves a nice Spydie-treat but I can't justify that :confused:

If I was able to buy this through my usual Spydie-trader then I know she'd just slip it in a USPS air-mail packet and it would be cheap enough to justify buying.

[A-Knife]

I'd love to get one but why are these only available through SFO?! :( I got all excited and went through to the checkout to find that it'd be $25 shipping to me in the UK, which just seems extortionate :( Come on Spyderco - where's the fairness in that? ...

Hear, hear. I agree. I would love to get one but in this way thereis no fun in it.

André

[JT]

I'd love to get one but why are these only available through SFO?! :( I got all excited and went through to the checkout to find that it'd be $25 shipping to me in the UK, which just seems extortionate :( Come on Spyderco - where's the fairness in that? There's a recession on and plenty of us would like to get ourselves a nice Spydie-treat but I can't justify that :confused:

If I was able to buy this through my usual Spydie-trader then I know she'd just slip it in a USPS air-mail packet and it would be cheap enough to justify buying.


:mad:


I'm personally VERY bummed too. Ain't going to pay 25USD for shipping, when the item is 9,95 USD.
Since it's limited to 1 per customer, group buys or getting one via a friend is out of the window too. :mad::mad::mad::mad:

I understand when they ship knives via the more expensive way, but for this... I don't know. I would be willing to take my chances with the cheaper shipping method.

Nah, I'll just close my PC now, and head for the hills.. maybe some fun time with my dual sport will make this day better.

[JNewell]

I'm not Sal, but I don't think I have to be to figure this out. For a very small run of a few hundred experimental units, the additional costs to send this downstream through the distributors to the dealers would increase someone's/everyone's costs on this to an unreasonable level.


I'd love to get one but why are these only available through SFO?! :( I got all excited and went through to the checkout to find that it'd be $25 shipping to me in the UK, which just seems extortionate :( Come on Spyderco - where's the fairness in that? There's a recession on and plenty of us would like to get ourselves a nice Spydie-treat but I can't justify that :confused:

If I was able to buy this through my usual Spydie-trader then I know she'd just slip it in a USPS air-mail packet and it would be cheap enough to justify buying.

[The Deacon]

I'm not Sal, but I don't think I have to be to figure this out. For a very small run of a few hundred experimental units, the additional costs to send this downstream through the distributors to the dealers would increase someone's/everyone's costs on this to an unreasonable level.I imagine you're right. On the other hand, we can hope they'll either work out a more reasonable shipping method (like First Class Mail in a photo mailer) for these or that enough folks will pay the price quickly enough for them to make it a regular production item.

[JNewell]

I imagine you're right. On the other hand, we can hope they'll either work out a more reasonable shipping method (like First Class Mail in a photo mailer) for these or that enough folks will pay the price quickly enough for them to make it a regular production item.

Yes, esp perhaps the latter? I had been needing a set of brown stones for the Sharpmaker so I added that to my order and the shipping looked a little more reasonable. ;)

[jackknifeh]

Dear Spyderco,

FYI: SOG sells their knife sheaths and individual tools for their multi-tools (you can swap different items like screwdriver, knife blade, scissors, etc. in their multi-tools) at the cost displayed on their web site with no shipping. The items are small and go through the US Postal service. They only sell these items on their site. I think that's a great service for their customers. I'm sure they add enough on the price to cover the couple of stamps needed for these items. I would like to have an edge guide.

Sincerly happy Spyderco customer,
Jack

[A-Knife]

I imagine you're right. On the other hand, we can hope they'll either work out a more reasonable shipping method (like First Class Mail in a photo mailer) for these or that enough folks will pay the price quickly enough for them to make it a regular production item.

I guess that if Spyderco notice there is a vast interest in this object (they say it's an experiment) it will go into their regular production. However, I do see some cheaper shipping possibilities for such a flat lightweight object.

Let's wait and see.

André

[cosmo7809]

Heres my thing.. Spyderco does not come up with a number in their head to charge for shipping. They charge what the shipper charges. Just like thousands of other websites on the internet. Yes, some choose to use USPS which is cheaper but spyderco does not.

When you want to order something from another website and see shipping is alot do you send them an email asking to lower the price?

High international shipping costs are not a new thing. And I see members(not just from this forum) shocked everytime they see what a website charges for international shipping.



Bottom line:
Spyderco is an outstanding company which puts its customers first in ALOT of situations. They go above and beyond to satisfy their customers even if they take a loss. I think some people tend to take that for granted and when ever something is not in their favor they expect spyderco to fix it.





This is not to single out anyone. Just like people are expressing their opinion, so am I.

[sal]

Looks like this was not a good idea. My apologies, we'll sort it on Monday.

sal

[ChrisR]

Thanks Sal - sorry if I sounded grumpy but the news hit me before the first cup of tea had had its effect ;) But seriously, I'd love one - especially at such a great price - but just the shipping thing left me a bit ... :eek: If it wasn't just through SFO and it could be obtained from normal outlets we'd get much cheaper shipping on it :)

[JNewell]

Looks like this was not a good idea. My apologies, we'll sort it on Monday.

sal

I hope that the complaints here won't result in this product being cancelled and none of the edge guides being shipped? :confused::eek::(

[cosmo7809]

I hope that the complaints here won't result in this product being cancelled and none of the edge guides being shipped? :confused::eek::(

Ditto!

[The Deacon]

This is not to single out anyone. Just like people are expressing their opinion, so am I.As is your right.

The alternative point of view would be to ask, which is worse, people using this forum to explain that, while they found the gauge interesting, they decided it was not worth paying the shipping cost, or for them to remain silent and have Spyderco assume that slow sales were due to lack of interest in the gauge itself?

[jzmtl]

When you want to order something from another website and see shipping is alot do you send them an email asking to lower the price?

High international shipping costs are not a new thing. And I see members(not just from this forum) shocked everytime they see what a website charges for international shipping.

I don't ask for a lower shipping rate if it wasn't offered, I just go to a vendor with low rate to begin with, or not buy it if one isn't available. One of my most used vendor would charge less than $2 to ship this. I suspect newgraham gets a lot of business from canada because they are willing to ship via 1st class mail and charge the actual cost.

I don't have problem with high rate if it's warranted, but not if an unrealistic shipping method is required. I was looking at a pair of pants sometime ago, it was less than $50, but only way to ship it is FEDEX next air which runs over $200. It's pants, not live organ waiting for transplant for christ's sake.

------------------

Oh by the way what is this made of? The ones for chisel is made of brass to avoid damage edge. I see on this one some of the slots have hairline for the edge to rest on but some doesn't?

[cosmo7809]

Right. You also must take into consideration that I am sure it is hard for spyderco or who ever to just say "Forget UPS, were going USPS for the smaller things"

[ChrisR]

I think I should point out that I feel that the SFO should be free charge what they like for shipping - I mean, SFO is not there to compete with other outlets and Spyderco are primarily manufacturers, so they probably don't have the capacity to handle shipping out lots of little, cheap packets to all and sundry.

My only gripe was the fact that SFO was the only source and that meant we couldn't go to our normal traders, who do have the capacity and postal agreements to send out small packets. If I could get it through my normal trader then I am sure shipping would be no more than about $7 to the UK, which fits perfectly with the price-point of the product itself :)

[ROBB]

Anyone have a picture of this ? It looks like its no longer on the SFO link.

[Pinetreebbs]

If the gauge had been listed at $20 with free shipping they would be sold out by now.

Methinks y'all are being just a bit whinny. Even something free costs money for packing materials, a person to make up the package, the shipping cost itself and the the costs to operate a web site, accepting credit cards, returns etc is not free.:D

I forgot to say, my order is in. :cool:

[JNewell]

Do you think it would have been practical to push a product that was manufactured at this price point and in the low hundreds out through distributors and dealers? By the time everyone made enough to compensate for the time and cost of setting things up, it would have been a $50 item, and you would still have had to pay shipping.

The whole project may all be academic at this point.


I think I should point out that I feel that the SFO should be free charge what they like for shipping - I mean, SFO is not there to compete with other outlets and Spyderco are primarily manufacturers, so they probably don't have the capacity to handle shipping out lots of little, cheap packets to all and sundry.

My only gripe was the fact that SFO was the only source and that meant we couldn't go to our normal traders, who do have the capacity and postal agreements to send out small packets. If I could get it through my normal trader then I am sure shipping would be no more than about $7 to the UK, which fits perfectly with the price-point of the product itself :)

[ChrisR]

Well, I know it's not a lot of money to many people but $17 is a no-brainer - I'd just have one and it would never incur import taxes because it is under the threshold. But for $35 (assuming Customs don't hit me for taxes and 'postal handling fees' - and they probably would) then it just makes me stop and think whether I really need it or not. :)

[ChrisR]

Do you think it would have been practical to push a product that was manufactured at this price point and in the low hundreds out through distributors and dealers?
Well, there are plenty of sub-$10 products sold through main dealers - the Bug knife being one - and that was even planned to be given away as a freebie at shows originally. I recognize that there is an economy of scale and not many angle-guides have been made (yet) but I think, like so many other great little Spyderco products, it will sell like hot-cakes - needing a fairly big second run of them :)

[Ted]

I hope an international shipping option like the large USPS envelope comes available. I'm happy to pay that ($12) for international shipping, but $25 is a bit high for a <$10 item.
Hope the option comes soon :)

[The General]

I expressed my point of view on the Spyderco Facebook page.

http://www.facebook.com/pages/Spyderco/19203078706?v=wall&story_fbid=145531242136393&ref=notif&notif_t=share_reply#!/pages/Spyderco/19203078706?v=info&ref=notif

For those on FB worth an add for Spyderco!

So I will not labour the point again.

Sal said he will look into this on Monday, so everyone relax and see what happens. Don't panic Mr Mannering!

http://www.youtube.com/watch?v=ZR6wok7g7do&feature=search

:D

[ChrisR]

Yup - if Sal says he's going to sort something out then I'm happy :)

[sal]

We pulled it for now.

sal

[Blerv]

If the gauge had been listed at $20 with free shipping they would be sold out by now.

Methinks y'all are being just a bit whinny. Even something free costs money for packing materials, a person to make up the package, the shipping cost itself and the the costs to operate a web site, accepting credit cards, returns etc is not free.:D

I forgot to say, my order is in. :cool:

I'm glad someone said it. Thanks.

Deleted a rant. :) Wouldn't want to push this thread to 3 pages.

[cosmo7809]

We pulled it for now.

sal

Very disappointed to hear that.

[schneider]

We pulled it for now.

sal

So if I got an order in before it was pulled will I be receiving one? :(

[sal]

Hi Schneider,

I don't know. I'll find out Monday.

We didn't offer the piece to cause a negative thread. Sorry that it turned out that way. We only made about 175 pieces to test. I'm sure some of the crew will want some. They certainly cost us more to make than the asking price. It was a test. We didn't think about the cost of shipping overseas or shipping at all. We'll re-evaluate the test on Monday.

Sorry if this caused concern.

sal

[ChrisR]

Hi Sal - please ignore my original post - if you'd like to keep it a test-piece mainly for the US market then I'll have no hard feelings - I didn't realize that the run was so limited and at a negative margin, but now that you have explained everything I can see that hassle for such small numbers isn't worth causing a fuss.

It was just one of those things that seemed really exciting at first and then seemed a bit disappointing if you lived abroad, but no point denying US buyers access to it. Maybe at another time it will become a proper catalog product and it will make its way out to us foreigners :D

[cosmo7809]

Sal, PLEASE keep the run and do not pull it.







You know theres starting to be a disgusting trend where when people do not get what else some did they make a big deal about it and ruin it for others. Reason why I state this is because of the Forum Native last year had almost the same results.


Here Spyderco is trying to do good for their customers and in return they get bull and grief.





Normally I would say sorry if I offended anyone but at this point, not today.

[sal]

No sweat. We'll figure out the best way to go on Monday.

sal

[schneider]

Sal, PLEASE keep the run and do not pull it.



This, please :) :spyder:

[JNewell]

I would also be very disappoiinted if the complaints voiced by some here ruined this greatt project for all. :( We trust and honor your judgment, but it would be a shame to be detoured by the complaints some expressed.


Sal, PLEASE keep the run and do not pull it.







You know theres starting to be a disgusting trend where when people do not get what else some did they make a big deal about it and ruin it for others. Reason why I state this is because of the Forum Native last year had almost the same results.


Here Spyderco is trying to do good for their customers and in return they get bull and grief.

[HotSoup]

You know theres starting to be a disgusting trend where when people do not get what else some did they make a big deal about it and ruin it for others.


Here Spyderco is trying to do good for their customers and in return they get bull and grief.

You know whats disgusting? You criticizing others for voicing their opinions.

No one is trying to ruin it for anybody else.

Kristi announced the product, which, by the way, is being primarily targeted at us. If they want to keep the shipping the same, fine by me, but its going to be primarily US-based buyers, since many of us right across the border won't order it.

We were just saying that its not worth paying that much in shipping for such a small item.

[Blerv]

Whether it's being recalculated for shipping or pulled because of complaints a lesson can be learned.

Anything offered directly through SFO only is special enough not to warrant dealers. Mules, Swicks, Forum Knives, etc. While I never bought a fixed blade of that type I always saw it as a partnership rather than a revenue making product. I'm sure some of these make the company money, others may merely be breaking even or not worth the energy spent. I doubt anyone got a yearly bonus car for executing the Purple Native. :p

At the risk of sounding too preachy (HA!) don't forget people who make the products also read the forums. Good and bad imput is received directly. They aren't emotionless robots.

[HotSoup]

Anything offered directly through SFO only is special enough not to warrant dealers. Mules, Swicks, Forum Knives, etc. While I never bought a fixed blade of that type I always saw it as a partnership rather than a revenue making product. In sure some of these money is made, others may merely be breaking even.


+1

I'd be the first to stick up for Spyderco in terms of their relationship with consumers/collectors. We have it very good compared to consumer's and 'other' manufacturers

[cosmo7809]

You know whats disgusting? You criticizing others for voicing their opinions.


Well the "opinions" ruined it as far as I am concerned... Just like the "opinions" did for the forum native(wont even get into that). Am I wrong to voice my opinion?

[jzmtl]

You know theres starting to be a disgusting trend where when people do not get what else some did they make a big deal about it and ruin it for others. Reason why I state this is because of the Forum Native last year had almost the same results.


Here Spyderco is trying to do good for their customers and in return they get bull and grief.





Normally I would say sorry if I offended anyone but at this point, not today.

Why don't you point out even a single post here that's giving spydero bull and grief?

YOU on the other hand are constantly attacking people who simply want to spend less money on shipping, making them out to be spyderco's enemy and turning people against each other. For what, that they like spyderco's product enough to want them? Now that is disgusting.

[cosmo7809]

Why don't you point out even a single post here that's giving spydero bull and grief?

YOU on the other hand are constantly attacking people who simply want to spend less money on shipping, making them out to be spyderco's enemy and turning people against each other. For what, that they like spyderco's product enough to want them? Now that is disgusting.

Not once have I called ANYONE out. I am not saying that anyone is turning against spyderco nor calling them an enemy.


I simply do not like when a few bad apples ruin the entire basket.





Believe me guys, I am not trying to "fight" or have words with anyone here. While yes were are on the same side of being spyderco users/collectors I dont think that means that I should not state my mind like everyone else is. Maybe I was a little harsh, but at the time that is how I felt. But just like you have strong feels other people do too.

Truth is, after all the forums I have been on the spyderco forum beats the rest by 100%. Sometimes things get a little heated and mean things are said. This is not the first time it has happen and surely not the last time that there is an disagreement.



But let me just say this, picture yourself in the others person shoes(and now that I do it I see your side as well) and see how they feel.

[sal]

C'mon. We're adults. Cool your jets. I've been known to make bad calls before. We'll sort it out and try to figure out the best way to get them to those interested as inexpensively as we can.

sal

[Blerv]

It's just as right for Cosmo to knock opinions with his opinion on how silly they are.

Edit: another edited post :). Thx Sal for perspective.

[jzmtl]

Not once have I called ANYONE out. I am not saying that anyone is turning against spyderco nor calling them an enemy.


I simply do not like when a few bad apples ruin the entire basket.





Believe me guys, I am not trying to "fight" or have words with anyone here. While yes were are on the same side of being spyderco users/collectors I dont think that means that I should not state my mind like everyone else is. Maybe I was a little harsh, but at the time that is how I felt. But just like you have strong feels other people do too.

Truth is, after all the forums I have been on the spyderco forum beats the rest by 100%. Sometimes things get a little heated and mean things are said. This is not the first time it has happen and surely not the last time that there is an disagreement.



But let me just say this, picture yourself in the others person shoes(and now that I do it I see your side as well) and see how they feel.

Sorry, things got a little heated. At the time I felt you were accusing people who complained about shipping to be cause of spyderco pulling it and ruining it for everybody.

[The General]

Spyderholics are brothers and sisters. It does not matter where you come from the same desire to take part in the Spyderco brand is not something anyone ought to be critical of.

It being pulled so there is a possibility that non US customers might get a chance to own this is not something anyone could surely criticise?

Otherwise do we form a line based upon time on the forums or the level and time we have supported Spyderco? Where do you stop?

How about we all celebrate being part of a small family and stop, think and remember this is Sal's home.

If I am allowed the chance to own this at a good price with reasonable shipping costs I will buy one. If not, well at least I asked.

[sal]

Nothing is ruined. We still have to run our test. We'll find a more effective way to do this on Monday. Far better than having an ongoing disagreement until Monday. :)

The shop is closed until Monday.

sal

[ChrisR]

If this thread shows anything it is that:

1. the Edge Angle Guide has got great potential as a novelty product - big thumbs-up for the inventor

2. Spyderco has a lot of very loyal international fans, all desperate to get their hands on their products

Two very positive messages to take :D

I'm sure Sal can sort something out to keep everyone happy :)

[cosmo7809]

Guys... Gals.... when all is said and done I still have my opinion and your still have yours. As said before while I respect other opinions I will fight for my own as I hold nothing against you for doing the same. Sure things can get out of hand. But I believe that if we can take a moment and sit back and say "WTF did I just do" then its alot better than having a single track mind.



Sorry if I offended anyone or if anyone felt as though I was singling them out. As Sal said we are all adults and as we all know adults can act like kids.





Hopefully we can look back and say "wow....I think I like spyderco a little too much" Just dont let the wife know. ;)

[The General]

Well said cosmo7809, now...:)

How do you use this?:D:spyder:

[JNewell]

Nothing is ruined. We still have to run our test. We'll find a more effective way to do this on Monday. Far better than having an ongoing disagreement until Monday. :)

The shop is closed until Monday.

sal

It seems to me that the best path at this point is to take Sal's cue and put this back on the high road by giving the discussion a rest until Monday as well.

[gtrtech]

I hope everything gets worked out, cause I'd like to buy one.

[Bluntrauma]

Well when it is all worked out I would like to get one. Hopefully there will be an agreement reached that will be suitable to all who want to purchase. Thanks sal for being on top of the situation.

[sal]

Thanx much for your kind understanding and cooperation.

sal

[cougar337]

I already had my order in before they were pulled. I am not worried and I know Sal and crew will work out out next week. I am just happy they ended up making and offering these to us, I wasn't concerned in the least on the pricing + shipping but I have full confidence they will work it out of all of us and we will still have an awesome Edge Angle Guide.

Thanks and hats off to you Sal for hearing the people's voices and taking steps to make it work as best as you can. :)

[defenestrate]

Kristi, Sal, and anyone else connected to the SFO reading this:
Thanks for the offer - I am looking forward to grabbing one of these gauges soon (I will probably just order it along with a couple of other things personally as I almost always order enough to keep the per-item shipping low). I am confident that a way or two can be found that will work for people one way or another. I personally think it's always cool when the outlet offers products at a reasonable price - the Mule project, forum knives, Swicks and :spyder: car stickers are all items that I have been both pleased to be able to acquire and pleased with the value for money when ordering from the SFO. I feel that the angle gauge could help me out particularly with non-:spyder: blades I might be sharpening or reprofiling as the standard SM204 angles have worked well for most of your offerings.

Everyone else-
I can certainly empathize with folks who in particular end up having to ship overseas and that such shipping can be expensive. That said, let's try to keep discussion civil. Clearly as Sal has noted, there is interest in reconsidering the offer with the opinions of the afis here in mind. Being that we are the obvious market for a trial run of angle gauges, I think that most of us would appreciate that these SFO items are really made for us - do you know any other companies who do that on a nearly constant basis (I can't think of a recent quarter where there hasn't been something cool that are not regular production runs and we end up benefitting in particular because we are the folks paying attention to this stuff - just as we benefit from sprint runs and first shipping batches of items that we hear about first. I for one think that's pretty friggin' cool and hope for many more years of being able to feel like we have our fingers on the pulse, so to speak.

[jayinhk]

I can't wait to see what they look like! :)

[schneider]

Google cache saved the picture of it in case anyone didn't get a chance to see it before it was pulled.

http://webcache.googleusercontent.com/search?q=cache:vaC2YCA1bVMJ:www.spyderco.com/catalog/details.php%3Fproduct%3D583+spyderco+edge+angle&cd=1&hl=en&ct=clnk&gl=us&client=opera

[ICSK]

For some reason I thought that this design would make a great pull-through sharpener. I could just imagine there being pre-set ceramic stones in between those edges for a quick in-field touchup. Granted, the current run would need to be trashed and a redesign would be in order (and I doubt Spyderco would be willing to do that at this stage). As for the current product, I'm not sure what I'd do with the ability to measure the angle of my knife. With all due respect, I don't think I would buy one due to a lack of knowledge as well as a lack of knives that would warrant this much attention to detail in the sharpening process.

Having said that, I am very happy that Spyderco is willing to test run new products and designs that they believe will appear to their core users.

[Mr Blonde]

I'm no sharpening fiend or steeljunkie but this edge angle guide could still be quite handy for me. It would take the guesswork out of identifying the existing angle on a new knife that needs its first sharpening session. I could save some time and frustrations. I hope the trial run gets back online.

Wouter

[Bluntrauma]

I'm no sharpening fiend or steeljunkie but this edge angle guide could still be quite handy for me. It would take the guesswork out of identifying the existing angle on a new knife that needs its first sharpening session. I could save some time and frustrations. I hope the trial run gets back online.

Wouter

Well said Mr Blonde.

This would be a very useful tool for me as well. I am just awful at sharpening even with the sharpie trick. My eyes just aren't what they used to be. :D

[jackknifeh]

I've only been on this forum a couple of months or so. This thread really got wierd but I'm glad to see that everyone seems to be friends again.

Sal,
I have an idea for your edge angle guide test that will make everyone happy that purchases a guide. Give them a knife of their choice for free. Oh yeah, no shipping either. Kidding of course. I'd like to be one of the ones to get the guide.

Jack

[A-Knife]

Ditto!

Ditto, ditto.

I would love to have one. Look forward to Sal's ideas on this on Monday. See... Spyderco :spyder:, a great company, always finds a way. :)

Well, almost, I still want a BiFold too....:D

André

[Zenith]

Damn I just wish I could see how the thing looked. A well. Hope it gets sorted and we can get it. NEW TOYS!

[Bluntrauma]

Damn I just wish I could see how the thing looked. A well. Hope it gets sorted and we can get it. NEW TOYS!

Zenith it looked just like this..... :D

http://i744.photobucket.com/albums/xx81/Bluntrauma/AG1_L.jpg

[Zenith]

Bluntrauma

Thank you. Looks handy and once again...new toys!

[TBob]

We pulled it for now.

sal

Hi Sal,

Because of the S&H costs? I sent Kristi an email asking for one to be shipped when my Bob T. ships, so the individual shipping cost isn't a player for me. Or is there some technical issue with the gage?

[ChrisR]

I think it was purely down to the furor caused by the international shipping ... so Sal said he'd pull it and then sort out something to make it a bit fairer on the international guys :)

[Drahkis]

So im going on my honeymoon in 2 days to Denver CO, and I'm going to try and make it to the SFO.
So Sal, any chance have them for sale at the store late this week? I would love to be able to get one while im there!

[sal]

I think we've got the shipping sorted. Thanx much for your patience.

USPS - US shipping will be a couple of dollars. Overseas is about $5.

Hi Drahkis,

I don't think they'll be around in a couple of days. you may want to call the store and order it and have them hold it for you?

After we get some feedback on the item, we'll make some decisions on whether or not to make them.

sal

[cosmo7809]

I love spyderco...... I really do!


Thanks Sal, once again your commitment to your customers is just outstanding.





Glad it worked out for all members(both US and non US)



Although we got a little out of hand for a moment I am glad were back to normal. (its like fighting with siblings)

[tonydahose]

i just tried getting one online and it was only coming up with the $8 shipping for regular shipping or higher for overnite so i called the 800 number and they took care of it at the sfo with the cheaper price that Sal mentioned above. thanks Sal.

[ChrisR]

Great news - thanks Sal! :D

[JT]

First,
a BIG Thank you Sal, for making this adjustment for non US Spydienuts.


For fellow non US customers:
I was too hasty at first to get one before they run out, that I didn't read everything carefully enough. After the shopping cart showed 25 USD for shipping, I did read the whole description, and found the answer. So, don't be like me and rush head on, read first :o:D

copied from the description:

Regarding Freight: Please be aware that if this is the ONLY item you are purchasing, you will be charged $1.95 for USPS 1st Class Mail for Domestic shipments and $5.00 for USPS 1st Class Mail for International shipments. Freight will show up as a standard charge in your Shopping Cart. We will issue an automatic credit to your credit card account when we process your order. If you are purchasing other items in addition to the AG1, standard freight charges will apply.

[Spider bite]

Thanks Spyderco!:D

[Drahkis]

Thanks Sal, got mine ordered!

[jzmtl]

Thanks! My order is placed. :D

[HotSoup]

Thank you Sal!

Just placed an order!

I hope they all sell out.

[The General]

Thanks Sal!

Just ordered it now and I was charged $25 for shipping. However as read, I will get a refund for the difference as I only bought the Edge Angle Guide.

Great stuff!:D

[SecSpyral]

Thx much spydercrew. Just ordered mine

[gtrtech]

Sal, Thank You

[githima]

Thank you, Sal!
One is underway to Switzerland!

Stephan

[wec12]

Ordered one :) .

[schneider]

If I ordered one before it was pulled, was that order cancelled and do I need to order another one?

edit: nevermind, just got an email that it had shipped about 2 seconds after I posted this haha.

[alexcue]

woohoo... mine shipped!

[Bluntrauma]

Just tried to order one and it gave me the higher shipping charge. Sent an email to tech support. Hopefully they can help me out. I sure don't want to miss out on one.

[The Deacon]

Just tried to order one and it gave me the higher shipping charge. Sent an email to tech support. Hopefully they can help me out. I sure don't want to miss out on one. Bottom line - you will be charged the correct amount. Read the description on the catalog page, or JT's post for a more detailed explanation.

[Bluntrauma]

Bottom line - you will be charged the correct amount. Read the description on the catalog page, or JT's post for a more detailed explanation.

Guess I should have paid more attention. Thanks Deacon. I went ahead with the order so I guess they will credit back at a later date. Thanks for pointing that out!

[sal]

Thanx for your patience in the shipping issue.

Please try to keep in mind that this is a test. I would like to know if the tool is effective for you in determining the edge angle. Perhaps another thread on the Spyderco general forum for discussion and sharing of info? We're trying to decide if we should make them. Making them as a regular item is more complex than this test is so any info will help us.

sal

[onecentweasel]

Thanks Sal!
And thanks to Jon at the SFO, his customer service was great!

[Domanfp]

ordered mine, is def. a neat little tool and another spyderco innovation. I like the tip guards so you dont poke your eye out.

[wec12]

Yeah, agree with the tip guards; that's really considerate and thoughtful. Hope whoever tested the Edge Angle in Spydie Factory didn't hurt themselves.

[Pinetreebbs]

Thanx for your patience in the shipping issue.

Please try to keep in mind that this is a test. I would like to know if the tool is effective for you in determining the edge angle. Perhaps another thread on the Spyderco general forum for discussion and sharing of info? We're trying to decide if we should make them. Making them as a regular item is more complex than this test is so any info will help us.

sal

Well done sir.

[cosmo7809]

Just got my shipment notice.


Cannot wait!

[The General]

Can anyone explain how you actually use this?

[Mr.Sparkitle]

I'm excited I got notice that mine shipped. Can't wait to give her a try and get some photos up on the forum.

[jzmtl]

Can anyone explain how you actually use this?

You put the edge into the slots as if you are cutting into it and eyeball where does it contact the gauge. If it's the shoulder then your edge angle is greater than the slot angle, if it's the tip of edge then it's less than the slot angle, and you keep testing till you find a slot that matches, or more likely that your edge is in between two of the provided angles.

[Kev-Man]

Curiousity got me and I ordered one. Imho without having it in hand yet only thing I can see that would be nice for my purposes would be if the slots were on the flats. Since I freehand sharpen and only visually gauge angles, having the slots on the flats might make it easier to see an uneven bevel.

Kev.

[gtrtech]

Mine just arrived,it is neat little gadget,I'm definitely going to need a magnifying
glass to use it.

http://i41.photobucket.com/albums/e263/Odie808/SEG.jpg

[TBob]

Mine shipped this afternoon, but my pending credit card charge includes the full $8 charge for shipping. I sent an email to SFO asking for clarification.

[The General]

Good grief... you will get charged the full amount and then credited a refund for the difference.

[TBob]

OK, thanks for the info, I guess...

[cosmo7809]

Just got an edge guide and a matriarch today!


Love the mailman!

[Bluntrauma]

Got this from Spydero but it looks like I was charged full price. Went to check bank account and cannot find a credit back. I also can't find a charge that matches the amount below of 17.95 but I do have one for 17.60. Don't know whats going on.

This is an update on your order at the Spyderco Online Store.

Your order has shipped,
and your credit card has been charged.
Please note your reference number (27460-5) in any future correspondence.

Your order has been shipped to:

XXXXX
XXXXX
XXXXX


The order consists of:

Quantity Product (SKU) Unit Price Total
1 Edge-Angle-Guide (AG1) $9.95 $9.95


Shipping: $8.00
(US Ground) Tracking Number: First Class Mail - No tracking number available

Total: $17.95

[jackknifeh]

Called Spyderco because I didn't get a ship notice email and was told mine shipped that day and I would get a refund deposit but it may take a few days.

email notice came later that day.

Jack

[The Deacon]

I ordered mine Monday, got the shipping notice Wednesday, but the charge did not show up on my bank account until last night. Am sure the refund will show up in the next few days.

[Rambo241]

Just got mine! Now to wait on my two Swick 2's to get here!:D

[unit]

Got this from Spydero but it looks like I was charged full price. Went to check bank account and cannot find a credit back. I also can't find a charge that matches the amount below of 17.95 but I do have one for 17.60. Don't know whats going on.

This is an update on your order at the Spyderco Online Store.

Your order has shipped,
and your credit card has been charged.
Please note your reference number (27460-5) in any future correspondence.

Your order has been shipped to:

XXXXX
XXXXX
XXXXX


The order consists of:

Quantity Product (SKU) Unit Price Total
1 Edge-Angle-Guide (AG1) $9.95 $9.95


Shipping: $8.00
(US Ground) Tracking Number: First Class Mail - No tracking number available

Total: $17.95
Yeah, me too...what is more the thing got here and the receipt in the package said 17.95 also

BUT

I called SFO and they were extremely well informed and very quickly, calmly, and matter of fact-ly stated that $6.05 is going to be credited back to my card, but the receipt and initial charge to my card reflects the 8.00 shipping rate. I trust that they will do exactly as they say and credit my card $6.05 in the next couple days as they catch up with the order corrections that they are no doubt inundated with on this matter.

Call them if you like, but I am quite certain that they are taking care of us all AS WE READ THIS, and if everyone calls like I did it will take longer for them to do this:)

[Bluntrauma]

Well I won't worry about it then. I'm sure they will take care of the credit. Hell, I would have paid 18 bucks for the guide alone.

[Tashunke]

I am going to have to hope the feedback is good because they are now out of stock. I hope there will be a round 2, as I would really love to pick one of these up.

[whkento]

Ladies and gentlemen, for what it's worth, I have placed orders to be shipped to Japan which have cost MORE to ship than the billed S & H cost. I was shocked, to say the least. I paid less than the actual shipping cost to have my knives shipped to my home (in Japan). Obviously, Spyderco is not trying to rip anybody off. I looked at the invoice, looked at the actual shipping label, did a double take.

I encourage you to add a knife or two to your order to make the S & H a little easier to swallow.

Have a nice day,

Kento

Oh, yeah--if they become available again, I'm gonna get a couple. :)

[sharpguitarist]

i ordered my edge angle guide on thursday night, got an order confirmation on friday, a shipping confirmation on saturday, and got the guide today.
i couldn't believe it. usps first class delivered the goods!
i also got my shipping refund posted to my d. card today!
it's a very cool little tool! the tip guards even have little spyders on them!
thanks spyderco!
later,
don

[Visual Articulation]

I'm bummed when I saw it on the sight it was SOLD OUt! Experiment it said

[karlik]

Got mine :) THX to Sal and :spyder:

[Woz]

Damned I missed it. hope for a second run, I'd pay 20 bucks without a second thought for a toy like that!

[Simple Man]

Got it yesterday, I like it, it works well after a little time to figure it out. More comments regarding use in the other thread. Thanks Sal.

(BTW, the shipping credit showed up today also, thanks.)

[TBob]

My credit showed up today as well. Thanks!

[sharpguitarist]

i emailed joyce laituri after receiving my edge angle guide to thank her and spyderco for such a neat tool.
in that email i enquired about the steel used in the guide.
i got a reply back today saying it was made from 300 series stainless steel.
just thought everyone would like to know.
later,
don

[skatenut]

got mine yesterday. very considerate to include the tip guards, thanks, Sal!

[githima]

mine arrived today!
so every sak in switzerland will now be checked when I'm around:-))

best

stephan

[ClusterFlux]

I dropped by the SFO yesterday, and they are out of stock there :( oh well, at least I didn't really need one...

[Zatx]

Any chance at finding one of these around somewhere still?